Platform Selection and Schedule Development
First, parties must identify a platform (e.g., Zoom) which will be the presumptive platform used for the arbitration hearing, absent any other orders by the arbitrator. The platform must provide (a) robust confidentiality protections, (b) high-resolution video and quality audio of participants, (c) a function to enable subgroups of participants (e.g., claimants or respondents and their attorneys) to meet by themselves during recesses, and (d) an option which enables participants to display documents on the screen, allowing a cursor to point to selected portions of the document without completely obscuring the video images of the other participants.
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