General Biography

Roland Cloutier is a globally recognized technology and security leader. He has delivered an unprecedented understanding and knowledge of global protection, digital technology enablement, and security leadership to critical infrastructure industries and to one of the world’s largest leading media and social companies and the world’s largest HCM Technology and Payroll company. With over 25 years of experience in the military, law enforcement, and commercial sectors, Roland is one of today’s leading experts in corporate and enterprise security, risk management, cyber-defense program development, and business operations protection.
In Roland’s most recent role as Global Chief Security Officer of Byte Dance & TikTok, Roland provided functional and operational responsibility for cyber, information protection, data defense, privacy enforcement, operational risk, workforce protection, crisis management, and investigative security operations worldwide. He was responsible for building the very public National Security Program to enforce committed CFIUS operations and was a corporate representative to legislative and national security entities around the globe.
Before Byte Dance / TikTok, Roland served 10 years as Corporate Vice President and Global Chief Security Officer at ADP, a global provider of comprehensive payroll services and human resource management technology solutions and financial technology company spanning more than 120 countries across the globe. Before ADP, Roland served as Vice President and CSO of EMC was a United States Air Force Combat Security Police Specialist, and an Aerospace Protection and Anti-Terrorism Specialist for the Department of Defense.

Some of Mr. Cloutier’s notable accomplishments are listed below:

• Protected diversified services, financial, and technology companies with $20B + in revenue, 700,000 + clients, 1 Billion users, and $8 Trillion in money movement on one of the world’s largest cloud services platforms.
• Honored by numerous global organizations and recognized as one of the most influential people in information security by multiple organizations, including EWF, ISE, and the Security Alliance Network.
• Inducted into IDG’s CSO Hall of Fame in 2022 and received numerous prestigious awards, including the RSA Conference’s Excellence in the Field of Information Security and CISO of the Year by ExecRank and Tech Exec Networks.
• Author of industry recognized book ‘Becoming a Global Chief Security Executive Officer’ published by ‎ Butterworth-Heineman and is required reading for new CISOs and post grads.
• Guest lectures all over the globe on cybersecurity, compliance, leadership, and board effectiveness, including the World Economic Forum, Columbia University, UCLA, Harvard University, Dartmouth University, and MIT.
• Frequent speaker and cited by media including New York Times, Wall Street Journal, World Economic Forum, Bloomberg Business Week, and the Economist.
• Built and operated a world-class Global Security and Privacy Operations function across the globe that protected the world’s fastest-growing social network and the protection of more than 1 billion users’ information that used the platform. I was also responsible for setting the culture and security principles across the entire organization.
• Roland also serves on the Board of Directors Cyber Subcommittee for Blue Cross Blue Shield Association of America and the Board of The International Consortium of Minority Cybersecurity Professionals (ICMCP).
• Managed over 400 cyber, security, risk, investigations, public safety, and privacy practitioners with global delivery operations in 13 countries.

Practice Areas

Board-Level Consulting

• Delivered executive strategy consulting to C-suite executives and Boards on comprehensive security and risk strategies, encompassing the development of robust business protection models and a suite of generalized security services. This included tailoring cybersecurity strategies to align with the organization’s goals and markets, conducting risk assessments and mitigation planning, and implementing resilient business protection models. Additionally, provided a wide range of security services such as policy development, security architecture design, and employee security training, ensuring a holistic approach to safeguarding the organization’s assets and reputation in the digital landscape.  
• Advised boards on integrating cybersecurity risk management into the overall business strategy. This included identifying key risk areas, evaluating the potential impact of cyber threats on business operations worldwide, and developing comprehensive strategies to mitigate these business and cyber risks. The guidance helped boards make informed decisions about resource allocation and risk prioritization, ensuring cybersecurity was integral to the business strategy. 
• Developed and implemented robust incident response plans for global corporations, executive leadership teams, and boards, emphasizing the importance of preparedness in the face of cyber incidents. Facilitated tabletop exercises and simulations to test the effectiveness of these plans, ensuring board members were equipped to make critical decisions swiftly and effectively during a crisis. This approach helped minimize potential damage and maintain business continuity during cybersecurity incidents. 
• Provided expert guidance on cybersecurity governance, helping boards establish clear policies and frameworks that align with industry best practices and regulatory requirements. This involved setting up governance structures, defining roles and responsibilities, and establishing accountability mechanisms. The focus was on creating a culture of cybersecurity awareness and compliance throughout the organization, which is crucial for long-term resilience against cyber threats. 
• Engaged with executive leadership across 50+ major corporations, facilitating a strategic dialogue on the evolving needs of the cybersecurity industry. This initiative resulted in the development and implementation of forward-thinking cybersecurity strategies that aligned with the latest industry trends and threats. 
• Guided executive teams in aligning cybersecurity initiatives with business objectives, leading to a 25% improvement in resource allocation efficiency for cybersecurity investments. This alignment ensured that cybersecurity measures were not only robust but also contributed directly to the strategic growth and protection of the business. 

Cybersecurity Consulting

• Leads comprehensive cybersecurity audits, designing protocols aligned with industry standards, and provides actionable insights for organizational cybersecurity enhancement.
• Led over 30 organizations through the successful implementation and certification process of ISO 27001, achieving compliance within a 12-month period. This involved conducting comprehensive gap analyses, designing and implementing required security controls, and guiding clients through rigorous audits, resulting in a 100% certification success rate. 
• Focuses on developing audit frameworks and conducting thorough assessments to identify risks and vulnerabilities.
• Integrated the COBIT framework into clients’ existing IT governance structures, leading to a 25% improvement in IT service delivery efficiency and a 30% reduction in compliance-related costs. This involved aligning IT processes with business goals, establishing clear metrics for performance measurement, and enhancing overall IT governance and management practices. 
• Developed sophisticated fraud detection systems for a major financial institution, resulting in a  reduction in fraud incidents. This involved integrating advanced technology platforms inclusive of AI-based anomaly detection and behavior analysis tools, significantly enhancing the institution’s ability to identify and prevent fraudulent activities in real-time. 
• Conducted comprehensive risk assessments for 150+ businesses lines across multiple organizations, identifying key vulnerabilities and implementing mitigation strategies.
• Implemented comprehensive global compliance frameworks tailored to client-specific requirements, resulting in a 40% reduction in non-compliance incidents and penalties. These frameworks were instrumental in navigating complex regulatory landscapes, offering clients a strategic advantage in maintaining global operational compliance while ensuring robust security measures. 
• Conducted comprehensive risk assessments for over 30,000  third-party vendors .  Implemented business risk based  security protocols and continuous monitoring systems to evaluate and manage risks posed by third-party entities, significantly strengthening the overall security posture of protected organizations. 

Digital Forensics and Investigations

• Successfully led forensic investigations into over hundreds high-profile global cyber, litigation, and regulatory incidents annually.  Utilized advanced digital forensic techniques to identify the source and extent of breaches, leading to the swift and effective containment of threats. This rapid response minimized the impact of incidents and enhanced the client’s resilience against future attacks. 
• Established and enhanced digital forensic capabilities in multiple organizations across multiple continents. This included setting up state-of-the-art forensic laboratories, training of  forensic analyst organizations in the latest digital evidence procedures, and implementing cutting-edge forensic software, resulting in a 2X improvement in investigative efficiency and accuracy. 
• Developed and implemented comprehensive digital forensic strategies. The strategies included regular forensic readiness assessments, incident response planning, and integration of forensic processes into the overall cybersecurity framework. This proactive approach significantly reduced the time and resources required to manage and investigate security incidents. 
• Led over 1000 complex criminal and civil cybersecurity investigations annually, achieving a 90% success rate in identifying perpetrators and securing digital evidence. This high success rate significantly contributed to client satisfaction and legal success in criminal and civil contexts. 
• Streamlined investigation processes using advanced digital forensic techniques, resulting in a 35% reduction in the average duration of investigations. This efficiency not only accelerated case resolutions but also led to a 25% cost reduction for clients, enhancing the overall value of the service. 
• Overhauled fraud investigation processes for 3 major multi-nationals , introducing state-of-the-art digital forensic tools and techniques. This modernization led to a 25% faster resolution of fraud cases and a 15% increase in successful prosecution rates, thereby fortifying the clients’ reputational integrity and customer trust. 

Executive Protection

• Conducted comprehensive risk assessments for over 100 top executives annually, resulting in a 50% reduction in targeted cyber threats.
• Utilized predictive analytics and intelligence gathering to proactively identify and mitigate risks, significantly enhancing the personal cybersecurity posture of each executive. 
• Consulted, advised, and developed bespoke executive protection programs for C-level executives in over 10 Fortune 500 companies.
• Created programs, tailored to individual risk profiles and lifestyles, led to an 80% improvement in executive satisfaction regarding their personal security and privacy. 
• Led the development and execution of overarching business protection operations globally. This involved coordinating multi-faceted security strategies, integrating cutting-edge technologies, and aligning security practices with business objectives. The approach resulted in a measurable increase in organizational resilience and a fortified defense against evolving cybersecurity threats. 

Expert Witness Testimony

• Renowned for providing expert witness testimony in complex legal cases, skilled in making cybersecurity concepts accessible and known for impartial and clear evidence presentation.
• Recognized for explaining complex cybersecurity issues in legal cases and providing testimony on digital forensics.
• Served as an expert consultant in over 20 high-profile disputes, providing critical cybersecurity insights that influenced legal outcomes. The expertise provided led to favorable decisions in 80% of these cases, demonstrating the impact of specialized knowledge in legal proceedings.
• Provided testimony and representation to Governmental bodies worldwide, including National Security, Homeland Security, and legislative bodies. 
• Delivered over 30 expert testimonies annually at various high-profile governmental panels worldwide, including National Security, Homeland Security, and legislative bodies. These testimonies led to the implementation of improved cybersecurity policies and practices, influencing legislation and national cybersecurity strategies in multiple countries. 

Incident Response

• Leads effective incident response operations for major breaches, demonstrating strategic planning and crisis management skills.
• Focuses on developing tailored response strategies for various threats and coordinates effectively with stakeholders.
• Orchestrated Incident Response drills and Crisis Management simulations for multiple global  companies, leading to a  improvement in incident response times and a 30% increase in efficiency in crisis management. These exercises enhanced the companies’ ability to respond swiftly and effectively to unforeseen events, safeguarding critical assets and maintaining business continuity. 

Mergers and Acquisitions

• Conducted comprehensive cybersecurity assessments in over 30 mergers and acquisition (M&A) deals, identifying and mitigating potential cyber risks that reduced post-merger cybersecurity remediation costs by 25%.
• Led the cybersecurity integration process in 60+ major M&A transactions. This included harmonizing cybersecurity policies, systems, and teams, ensuring a unified security posture post-merger. 
• Improved the overall cybersecurity posture of merged entities by 40% within the first-year post-merger through strategic implementation of advanced security measures and employee training programs. Consolidated cybersecurity defenses and fostered a culture of security awareness within the newly formed organization. 
• Led the integration of cutting-edge cybersecurity technologies such as AI-driven threat detection and automated incident response systems across multiple client platforms. This initiative resulted in a 30% decrease in cybersecurity operational costs and a 45% improvement in threat response times, showcasing a significant enhancement in both the efficiency and cost-effectiveness of security operations. 

National Security

• Led the design and implementation of comprehensive cyber defense strategies for national governments. This involved a holistic approach combining policy formulation, technical defenses, and international cybersecurity collaboration initiatives. 
• Successfully achieved CIFUS compliance for a major social media platform within 12 months, surpassing industry averages. This involved rigorously building and deploying an independent CIFUS Program and Operating Organization, ensuring adherence to stringent national security standards. 
• Oversaw the management and continuous enhancement of national cybersecurity critical  infrastructures.
• Implemented advanced cyber surveillance systems and robust incident response protocols, significantly bolstering the nation’s resilience against sophisticated cyber threats. 
• Established and managed over 30 strategic relationships with international agencies and administrations, fostering global cooperation. This initiative led to significant international compliance and collaboration efficiency, significantly enhancing the CIFUS program’s effectiveness. 
• Led the design and implementation of the CIFUS security compliance framework.  Tailored the program to align with global operational standards and new Treasury Department guidelines (first in industry), ensuring a robust and scalable approach to national security and compliance. 
• Developed national security programs for high-profile clients, achieving CIFUS compliance for a major social media platform. This initiative resulted in a 50% increase in compliance efficiency and significantly reduced regulatory risks. Managed the creation and operation of an independent CIFUS Program and Operating Organization, catering to the needs of diverse global markets. 
• Acted as a strategic advisor in developing national cybersecurity initiatives, collaborating with government agencies across 30+ countries. Contributed to the enhancement of national cybersecurity frameworks, leading to an increase in the cybersecurity preparedness levels of these nations. 

Threat Management

• Developed and implemented APT Management Programs that reduced incident response which  involved creating advanced detection programs via advanced technology assets and capabilities  and integrating real-time threat intelligence, leading to quicker identification and mitigation of APTs. 
• Consulted, advised, or guided over 20 major organizations in various sectors in building robust APT management frameworks. This comprehensive approach encompassed employee training, policy development, and establishing incident response teams, fortifying defenses against sophisticated cyber threats.

Training

• Facilitated cybersecurity workshops and training sessions for more than 1000 stakeholders across various industries, resulting in an increase in cybersecurity awareness and compliance. These sessions focused on educating stakeholders about emerging cyber threats, best practices, and their role in maintaining organizational cybersecurity. 
• Conducted specialized training and awareness campaigns for executives and their immediate teams, covering over 500 individuals. This initiative resulted in a 60% decrease in security breaches linked to human error, substantially strengthening the overall security culture within the top echelons of these organizations. 
• Developed and delivered targeted training programs on cybersecurity best practices to over 1,000 third-party vendor representatives.  These initiatives fortified third-party vendors’ security defenses and enhanced their proactive ability to address potential security threats. 

Professional Credentials

Memberships

• Board of Directors, Blue Cross Blue Shield of America, Cyber Subcommittee, 2016 – Present
• Advisory Board, BlackCloak, 2023
• Board Member, National Cyber Forensics Training Alliance, DOJ Intel Sharing, Former
• Board Member, National Domestic Preparedness Council, Former
• Principal Member, Security for Business Innovation Council, Former
• Member, Center for Information Policy Leadership, Washington DC, Former
• Member, International Security Management Association, Former
• Member, U.S. Financial Sector Information Sharing & Advisory Council, Former
• Member, U.S. Information Technology Sector Coordinating Council, Former
• Member, International Security Working Group, Center for Strategic and International Studies, Former
• Member, High Tech Crime Investigations Association, Former

Honors

• Top 100 CISOs, Security Current, 2022
• Hall of Fame Member, CSO Magazine, 2021
• EWF Catalyst Award, Executive Women’s Forum, 2021
• 50 Global Award Winner, CSO Magazine, 2020
• Excellence in Information Security, RSA, 2016
• Most Influential People in Security, Security Magazine, 2014
• North America Executive: Financial Award Winner, ISE, 2014
• Northeast Executive Award, ISE, 2012
• North America Executive: Commercial Award Winner, ISE, 2012
• Security Executive of the Year, ExecRank

Book Publications

• R. Cloutier, Becoming a Global Chief Security Executive Officer: A How to Guide for Next Generation Security Leaders, Butterworth-Heinemann (2015).
• R. Cloutier (Contributing Author) & T. Fitzgerald & V. Lyons, The Privacy Leader Compass: A Comprehensive Business-Oriented Roadmap for Building and Leading Practical Privacy Programs, CRC Press (2023).
• R. Cloutier (Contributing Author) & T. Fitzgerald, CISO COMPASS: Navigating Cybersecurity Leadership Challenges with Insights from Pioneers, CRC Press (2018).

Background and Education

• Global Chief Security Officer, TikTok / ByteDance, Washington DC, 2019 – 2022
• Global Staff Vice President & Chief Security Officer, ADP, Roseland, NY, 2010– 2020
• Corporate Vice President & Chief Security Officer, EMC Corporation, Hopkinton, MA, 2007 – 2010
• Corporate Vice President & Chief Security Officer, AimNet Solutions (now Cognizant Technologies), Holliston, MA, 2002 – 2004
• Global Staff Vice President & Chief Security Officer, Paradigm Technology Partners (Acquired by AimNet), Nashua, NH, 2002 – 2004
• Director, Forensic Services, Global Network Technology Services, 2001 – 2002
• Founder & President, Brac Solutions, LLC, 2000 – 2001
• Manager, Information Security Services, EDS, Plano, TX, 1997 – 2000
• Detective – Criminal Investigations, U.S. Department of Veterans Affairs Police, Boston, MA, 1993 – 1997
• Aerospace Protection Specialist – Anti-Terrorist Specialist, U.S. Department of Defense Police, Worldwide Assignments, 1990 – 1993
• Combat Security Police – Counter Drug Joint Task Force – Desert Storm/Desert Shield, USAF Security Police, Worldwide Assignments, 1988 – 1993
• Security Leadership Program, Tucks School of Business at Dartmouth, 2010
• BS Computer Science Program, Boston University, 1997
• BS Criminal Justice Program, Holyoke Community College, 1992
• AS Criminal Justice Program, Community College of the Air Force, 1989
• Multiple Military & Government Professional Education Credits, 1988-1998